Privacy Policy

Shelter Revenue Management Pty Ltd (ABN 52 689 776 252) (we, us or our) is committedto protecting your privacy. This policy explains how we collect, use andprotect your personal information. It applies to all personal information wehandle, whether we collect it through our website, in person, or through othermeans.

Quick overview

·       We collect information you provide to us andinformation we gather when we interact with you

·       We use this information to provide our servicesand improve your experience

·       We protect your information using secure systemsand processes

·       You have rights regarding your personalinformation, including access and correction rights

Information we collect

Basic identifying andcontact details

·       Name, address, email address and phone number

Service related information

·       Professional details

·       Payment and transaction details for products andservices you've purchased from us

·       Your preferences for our services and yourmarketing preferences

·       Feedback and survey responses

Digital information

·       IP address and general location informationderived from your IP address

·       Search and browsing behaviour

·       Website usage patterns

Professional information (for job applicants and workers)

·       Cookie preferences

·       Employment history

·       Professional experience

·       Required authorisations and licences

·       Professional registrations

How we collect personal information

·       Directly from you when you: when youinteract with us, contact us, fill out forms.

Why we collect, hold, use and disclose personalinformation

·       Automatically when you: visit ourwebsite, use our technologies, interact with our online services.

·       From third parties: service providers,business partners, public sources, government organisations and organisationsor people authorised by you.

We collect and use your personal information to run ourbusiness and provide our services as set out below.

Business operations

·       To manage our relationship with you as acustomer or supplier

·       To process and deliver our products and services

·       To handle your inquiries, support requests, andcommunications

·       To maintain accurate records for billing andadministration

·       To verify your identity when required orpermitted by law

Communication and support

·       To respond to your questions and supportrequests

·       To communicate important updates about ourservices

·       To handle inquiries made through our website orplatforms

·       To manage your participation in surveys,feedback sessions, or events

Service improvement

·       To conduct analytics and market research

·       To improve our business operations and services

·       To develop and enhance our applications andplatforms

·       To understand how our services are used

Marketing and promotions

·       To send you promotional information about ourservices and events

·       To inform you about products or services thatmay interest you

·       To manage your marketing preferences

·       To run competitions, promotions, and specialoffers

·       To provide additional benefits to our customers

Employment purposes

·       To assess employment applications

·       To evaluate candidate qualifications

·       To manage professional certifications and licences

·       To maintain employment records

Legal and compliance

·       To comply with our legal obligations

·       To respond to court orders or legal processes

·       To maintain required business records

·       To fulfill regulatory requirements or reportingobligations

·       To protect our legal rights and interests or asauthorised by law

Our disclosures of personal information to thirdparties

·       Data storage providers

We may disclose personal information to:

Service providers

·       IT service providers

·       Web hosting and server providers

·       Payment processors

·       Marketing and advertising providers

·       Analytics providers

Professional advisers

·       Bankers

·       Auditors

·       Insurers and insurance brokers

·       Legal advisers

Business partners

·       Our existing or potential agents

·       Our business partners or contractors

Corporate transactions

If we merge withor are acquired by another company, or sell our business assets:

·       Your information may be disclosed to ouradvisers

·       Your information may be disclosed to thepotential purchaser's advisers

·       Your information may be included in thetransferred assets

Legal and regulatory bodies

·       Courts and tribunals

·       Regulatory authorities including as required forreporting obligations

·       Law enforcement officers

Other parties

·       Third parties you have authorised

We store your personal information in Australia. However,your information may be accessed from or transferred to locations outsideAustralia in these circumstances:

·       Emergency services when necessary

·       Any other parties as required or permitted bylaw

Overseas disclosure

Storage and access

·       When our service providers are located overseas

·       When we work with overseas business partners

·       When using cloud-based services or data storagesolutions

Our approach to overseas disclosure

Before disclosing your personal information overseas, wetake reasonable steps to ensure that the recipient treats your information inaccordance with applicable law by only sending what is necessary, requiringrecipients to protect your information through contractual agreements whichrequire the recipient to comply with the privacy standards in applicable law orthrough other mechanisms that provide comparable safeguards and by monitoringhow recipients handle your information.

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